Contact us

Contact Us – We’re Here to Help Your Art Journey

We’d love to hear from you. Whether you have a question about our hand-painted canvases, need help choosing the right size for your wall, or simply want to share a photo of our art in your home – our team is here to help.

Customer Service Email

For all inquiries, please write to us at: happyartistry@outlook.com

We aim to respond to all emails within 24 business hours (Monday–Friday, excluding public holidays). Please include your order number (if applicable) so we can assist you faster.


What to include in your email

  • Order related – Your full name, order number, and a clear description of the issue (e.g., damaged canvas upon arrival, wrong size received, or tracking updates).

  • Art & Product questions – The name of the painting or collection you are interested in, and any specific questions regarding dimensions, frame types, or color matching.

  • Returns or refunds – Order number and reason for return. Attaching clear photos of any shipping damage is very helpful for our insurance claims and your replacement.

  • Interior Designers & Collaborations – Please write “Trade/Collaboration Inquiry” in the subject line. We love working with interior designers and fellow art lovers!


Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)

  • We are closed on major holidays. Emails sent during weekends or holidays will be answered on the next business day.


Social Media

You can also reach out to us via our social channels to see behind-the-scenes painting processes and new collection drops. For order-specific service, however, email is always the fastest way to get a resolution.


Frequently Asked Questions

Before contacting us, you might find a quick answer here:

  • Track Your Order – For real-time shipping updates.

  • Refund & Return Policy – For instructions on our 30-day satisfaction guarantee.

  • Art Care & Shipping – For information on how we safely pack our canvases and how to care for your oil art.


We appreciate every message and look forward to helping you find the perfect piece of art to complete your home.

The HappyArtistry Team